Coava Coffee Roasters

My Account Menu

Shipping & Returns

Shipping

We roast all coffee to order because we believe your coffee should arrive perfectly fresh.

We ship most packages with USPS. Larger orders may be shipped with FedEx. Please check your email or mobile for tracking information.

Holiday Shipping

Holidays can impact transit times with our shipping providers. We often take orders early when this happens. Please contact us at orders@coavacoffee.com if you are trying to target a specific delivery date during the holidays and we'll do our best to make it happen.

Returns

Customers can return merchandise within 30 days of purchase for a refund. Unfortunately, we cannot provide a refund on the shipping cost or provide return shipping. We’ll help you make a return or make the situation right if you received damaged product if you email us at orders@coavacoffee.com. Please take a photo of damaged product and send along with your email.

Coffee is a perishable product so we do not accept returns or issue refunds. If an error was made, you're not happy with the coffee, or you received damaged product, please email us so we can make it right.