Coava Coffee Roasters

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Shipping & Returns

We roast to order because we believe your coffee should arrive perfectly fresh. Enjoy $5 flat rate shipping to anywhere in the USA. Orders $40+ ship free & coffee subscriptions always ship free.

We roast and ship based on the following schedule:

*Shipping Update*
There will be no shipping on Monday, 5/30/22 due to Memorial Day. All orders scheduled to be shipped on 5/30 will be shipped on 5/31.

We ship most packages with FedEx. Smaller orders may be shipped with USPS. Please check your email for tracking information.

Holidays can impact transit times with our shipping providers. Please contact us at orders@coavacoffee.com if you are trying to target a specific delivery date during the holidays and we'll do our best to make it happen.

Returns

Customers can return merchandise within 30 days of purchase for a refund. Unfortunately, we cannot provide a refund on the shipping cost or provide return shipping. We’ll help you make a return or make the situation right if you received a damaged product if you email us at orders@coavacoffee.com. Please take a photo of the damaged product and send it along with your email.

Coffee is a perishable product so we do not accept returns or issue refunds. If an error was made, you're not happy with the coffee, or you received a damaged product, please email us so we can make it right.